Lodging Guest Experience Host - Flexible Schedule

Story Land; Altoona (IA); Presencial; USD 17.000 - 25.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Free admission to Adventureland Park/水

Exclusive Host events

Flexible schedule

Descripción de la vacante

Adventureland Park is seeking a Lodging Guest Experience Agent for the Adventureland Campground front desk. You will greet guests, assist with check-in/check-out, manage reservations, process payments, and provide information about nearby parks and events.

The role emphasizes friendly, professional interaction, flexible scheduling including evenings and weekends, and collaboration with housekeeping and maintenance to ensure guest satisfaction.

Formación

• Must be at least 18 years of age.
• Excellent customer service skills and a professional demeanor.
• Ability to work a flexible schedule including evenings, weekends, and holidays.
• Reliable transportation to and from work.
• Proficiency with Microsoft Outlook, Excel, Word, and PowerPoint.

Responsabilidades

• Greet and interact with guests in a warm, friendly, and professional manner.
• Check guests in and out and manage reservations.
• Process payments and maintain PCI compliance.
• Operate front desk systems and office equipment; handle communications and calls.
• Provide information about events and activities and assist with guest requests and incidents.

Conocimientos

Customer service

Communication

Problem solving

Multitasking

Educación

High school diploma/GED

Herramientas

POS system

Microsoft Outlook

Excel

Word

PowerPoint

Descripción del empleo

Adventureland Park is seeking a Lodging Guest Experience Agent for the Adventureland Campground front desk. You will greet guests, assist with check-in/check-out, manage reservations, process payments, and provide information about nearby parks and events.

The role emphasizes friendly, professional interaction, flexible scheduling including evenings and weekends, and collaboration with housekeeping and maintenance to ensure guest satisfaction.