Lockbox & Remittance Transactions Specialist

Aumni; City of Binghamton (NY); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

Shift differential 10%

Job summary

JPMorgan Chase & Co. is seeking a production specialist to process lockbox mail, extract and scan documents, and ensure accurate classification and item handling in a fast-paced environment.

The role requires attention to detail, ability to work with OPEX equipment, and adherence to security clearance requirements. Shift differential applies with 7:00 am–5:30 pm schedules and possible non-traditional hours.

Qualifications

• Must maintain high accuracy in a high-volume production environment.
• Strong oral and written communication skills.
• Comfortable in a time-sensitive production environment with shifting priorities.
• Basic computer skills and working knowledge of Microsoft applications.

Responsibilities

• Extract and prepare work by opening envelopes, removing contents, and organizing items into bundles and trays for processing.
• Scan documents on OPEX equipment in the required order and orientation, ensuring all items are captured correctly.
• Classify documents accurately (e.g., check, check stub, coupon, material, envelopes) and correct misclassifications using system tools.
• Validate check items for negotiability and identification, and follow established guidance for special items.
• Handle multi-check and no-check transactions by matching items when possible and scanning in the required sequence when items are mixed or unmatched.
• Ensure image quality by reviewing scanned images, re-running items if needed, and cleaning equipment when necessary.
• Complete required tray and run details, including mail received date/time, tray number, mail type, and courier tracking number when applicable.
• Close and band bundles at the appropriate size and maintain scanned order when removing items from scanner bins.
• Escalate exceptions such as cash, foreign items, and unimageable/bulk/merchandise items to the designated associate, team lead, or supervisor per procedure.
• Work across production areas as needed to support overall team goals.

Skills

Attention to detail

Time management

Communication skills

Team player

Microsoft Office

Security clearance required

Physical stamina

Tools

OPEX equipment

Scanner

Job description

JPMorgan Chase & Co. is seeking a production specialist to process lockbox mail, extract and scan documents, and ensure accurate classification and item handling in a fast-paced environment.

The role requires attention to detail, ability to work with OPEX equipment, and adherence to security clearance requirements. Shift differential applies with 7:00 am–5:30 pm schedules and possible non-traditional hours.