Lockbox Operations Specialist (Midvale)

Zions Bank; Midvale (UT); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health Insurance - Start Day One

Paid Time Off (PTO)

401(k) with company match

Career development

Job summary

Zions Bancorporation in Midvale, Utah is seeking a Lockbox Specialist to support lockbox processing, data entry, and client communication in an in-office environment. The role emphasizes accuracy, customer service, and timely handling of deposits and correspondence.

The position runs Monday through Friday, 7:00 am to 3:30 pm, with a starting pay of $18.00 per hour. A high school diploma or equivalent and some clerical experience are preferred, and comprehensive benefits begin on day one.

Qualifications

• Requires High School diploma or equivalent and some data entry, balancing, office, clerical, or other related experience.
• Must have good customer service and communication skills, both verbal and written.
• Requires knowledge of various types of computer software, including spreadsheets and word processing programs.

Responsibilities

• Process deposits accepted through the lockbox processing system.
• Provide customer with back-up documentation as requested.
• Log and track all incoming remittance mail; sort, open, and verify outgoing mail.
• Perform a variety of clerical duties, answer questions or inquiries from lockbox customers, resolve problems or issues and perform data and item entry.
• Correspond with clients or bank personnel on various lockbox items.
• Notify support areas of problems or issues which could cause delay in items being processed.
• Be responsible for tracking and monitoring reports.
• Perform other duties as assigned.

Skills

Data entry

Customer service

Communication

Accuracy

Education

High School diploma or equivalent

Tools

Spreadsheets

Word processing

Job description

Zions Bancorporation in Midvale, Utah is seeking a Lockbox Specialist to support lockbox processing, data entry, and client communication in an in-office environment. The role emphasizes accuracy, customer service, and timely handling of deposits and correspondence.

The position runs Monday through Friday, 7:00 am to 3:30 pm, with a starting pay of $18.00 per hour. A high school diploma or equivalent and some clerical experience are preferred, and comprehensive benefits begin on day one.