Lockbox Specialist (in-office) - Midvale, UT

Zions Bancorporation; Midvale (UT); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

Adoption Assistance

Health Savings Account (HSA)

Flexible Spending Account (FSA)

Paid Time Off (PTO)

11 Federal Holidays

401(k) plan with company match

Profit Sharing

Mental health support

Job summary

Zions Bancorporation in Midvale, Utah is hiring a Lockbox Specialist to join our office team. The role focuses on processing lockbox deposits, customer documentation, and data entry tasks in a fast-paced banking environment.

The position reports to the operations team and requires accurate data handling, strong communication, and reliability to meet daily processing deadlines.

Qualifications

• Requires High School diploma or equivalent and some data entry, balancing, office, clerical, or other related experience.
• Bank operations, item processing preferred.
• A combination of education and experience may meet job requirements.
• Basic knowledge of 10 key, data entry, and balancing principles.
• Must have good customer service and communication skills, both verbal and written.
• Requires knowledge of various types of computer software, including spreadsheets and word processing programs.
• Must be accurate.
• Ability to perform well under pressure and meet deadlines.

Responsibilities

• Process deposits accepted through the lockbox processing system.
• Provide customer with back-up documentation as requested.
• Log and track all incoming remittance mail; sort, open, and verify outgoing mail.
• Perform a variety of clerical duties, answer questions or inquiries from lockbox customer, resolve problems or issues and perform data and item entry.
• Correspond with clients or bank personnel on various lockbox items.
• Notify support areas of problems or issues which could cause delay in items being processed.
• Be responsible for tracking and monitoring reports.
• Perform other duties as assigned.

Skills

Data entry

Balancing

Customer service

Communication

Education

High School diploma

Tools

Excel

Word

Job description

Zions Bancorporation is transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet ever-changing demands. Your ability to adapt, learn innovate and collaborate with a dynamic team helps us provide exceptional service to our customers and communities.

ETO is committed to helping our employees grow, develop and advance in their career. Our Workforce of the Future and Upskilling initiatives allow you to network across the organization, volunteer in our community, and build your technical and soft skills. We believe that investing in your success and well-being is an investment in our customers and our business.

Together we are building a culture that values diversity, celebrates growth and creates a space of belonging for all our team members. Our people are what set us apart and make us great.

We are currently accepting applications for a Lockbox Specialist in Midvale, Utah. This position will be in-office Monday - Friday 7:00 am-3:30 pm.

The ideal candidate will have the skills and experience necessary to:

• Process deposits accepted through the lockbox processing system.
• Provide customer with back-up documentation as requested.
• Log and track all incoming remittance mail; sort, open, and verify outgoing mail.
• Perform a variety of clerical duties, answer questions or inquiries from lockbox customer, resolve problems or issues and perform data and item entry.
• Correspond with clients or bank personnel on various lockbox items.
• Notify support areas of problems or issues which could cause delay in items being processed.
• Be responsible for tracking and monitoring reports.
• Perform other duties as assigned.

Qualifications

• Requires High School diploma or equivalent and some data entry, balancing, office, clerical, or other related experience.
• Bank operations, item processing preferred.
• A combination of education and experience may meet job requirements.
• Basic knowledge of 10 key, data entry, and balancing principles.
• Must have good customer service and communication skills, both verbal and written.
• Requires knowledge of various types of computer software, including spreadsheets and word processing programs.
• Must be accurate.
• Ability to perform well under pressure and meet deadlines.

Benefits

• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
• Employee Ambassador preferred banking products

Pay $18.00