Lockbox Specialist (in-office) - Midvale, UT

Zions Bank; Midvale (UT); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Health Insurance - Start Day One

Paid Time Off (PTO)

401(k) with company match

Career development

Job summary

Zions Bancorporation in Midvale, Utah is seeking a Lockbox Specialist to support lockbox processing, data entry, and client communication in an in-office environment. The role emphasizes accuracy, customer service, and timely handling of deposits and correspondence.

The position runs Monday through Friday, 7:00 am to 3:30 pm, with a starting pay of $18.00 per hour. A high school diploma or equivalent and some clerical experience are preferred, and comprehensive benefits begin on day one.

Qualifications

• Requires High School diploma or equivalent and some data entry, balancing, office, clerical, or other related experience.
• Must have good customer service and communication skills, both verbal and written.
• Requires knowledge of various types of computer software, including spreadsheets and word processing programs.

Responsibilities

• Process deposits accepted through the lockbox processing system.
• Provide customer with back-up documentation as requested.
• Log and track all incoming remittance mail; sort, open, and verify outgoing mail.
• Perform a variety of clerical duties, answer questions or inquiries from lockbox customers, resolve problems or issues and perform data and item entry.
• Correspond with clients or bank personnel on various lockbox items.
• Notify support areas of problems or issues which could cause delay in items being processed.
• Be responsible for tracking and monitoring reports.
• Perform other duties as assigned.

Skills

Data entry

Customer service

Communication

Accuracy

Education

High School diploma or equivalent

Tools

Spreadsheets

Word processing

Job description

Lockbox Specialist (in-office) - Midvale, UT

Zions Bancorporationis transforming what it means to work for a financial institution. We operate in a fast-paced, information-driven environment, which means we need people who bring diverse experiences, perspectives, and expertise to meet ever-changing demands. Your ability to adapt, learn innovate and collaborate with a dynamic team helps us provide exceptional service to our customers and communities.

ETO is committed to helping our employees grow, develop and advance in their career. Our Workforce of the Future and Upskilling initiatives allow you to network across the organization, volunteer in our community, and build your technical and soft skills. We believe that investing in your success and well-being is an investment in our customers and our business.

Together we are building a culture that values diversity, celebrates growth and creates a space of belonging for all our team members. Our people are what set us apart and make us great.

We are currently accepting applications for aLockbox Specialist in Midvale, Utah.This position will be in-office Monday - Friday 7:00 am-3:30 pm.

The ideal candidate will have the skills and experience necessary to:

• Processdeposits accepted through the lockbox processing system.
• Provide customer with back-up documentation as requested.
• Logand trackall incoming remittance mail; sort, open,and verifyoutgoing mail.
• Performa variety of clerical duties, answerquestions or inquiries from lockbox customer, resolveproblemsor issues and performdata and item entry.
• Correspond with clients or bank personnel on various lockbox items.
• Notifysupport areas of problems or issues which could cause delay in items being processed.
• Be responsible for tracking and monitoring reports.
• Perform other duties as assigned.

Qualifications:

• Requires High School diploma or equivalent and some data entry, balancing, office, clerical, or other related experience.
• Bank operations, item processing preferred.
• A combination of education and experience may meet job requirements.
• Basic knowledge of 10 key, data entry, and balancing principles.
• Must have good customer service and communication skills, both verbal and written.
• Requires knowledge of various types of computer software, including spreadsheets and word processing programs.
• Must be accurate.
• Ability to perform well under pressure and meet deadlines.
• Medical, Dental and Vision Insurance - START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays, and any applicable state holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits including coaching and therapy sessions
• Tuition Reimbursement for qualifying employees enrolled in an accredited degree program related to the needs of the business, maximum of $5,250 per calendar year, employees are eligible for the program upon hire
• Employee Ambassador preferred banking products

Pay $18.00

This position will be open until filled.

All candidates, including those with criminal histories will be considered for employment. However, a background check adjudicated consistently with the FDIC Section 19 regulation will be completed on any candidate who accepts a conditional job offer from the Company. Because the Company is a financial institution, the FDIC guidelines apply to all positions within the company and as such any and all job duties have a direct relationship to a candidate’s criminal history and that criminal history would need to align with the FDIC Section 19 regulations.

Zions Bancorporation, National Association prohibits illegal discrimination and reaffirms its policy of providing Equal Employment Opportunity (EEO), by extending equal employment and advancement opportunities to all employees and applicants for employment, without regard to race, color, religion, age (40 and over), sex, pregnancy, gender, disability, national origin, ethnic background, citizenship, protected veteran status, military service, sexual orientation, gender identity, genetic information or any other characteristic protected by applicable federal, state or local law.

It is the Company’s policy not to discriminate because of a person’s relationship or association with a protected veteran. This includes spouses and other family members. Also, Zions will safeguard the fair and equitable treatment of protected veteran spouses and family members with regard to all employment actions and prohibit harassment of applicants and employees because of their relationship or association with a protected veteran.

Applicants Requesting Accommodations: If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access our career site. You can request reasonable accommodations by contacting us at [e-mail] or 801/844-7618. Please email your resume/cover letter, indicate what position you are interested in and include "Accommodation needed" in the subject line to ensure your information is routed to the appropriate contact.

Zions Bank a division of Zions Bancorporation, N.A. Member FDIC