Lockbox Operations Specialist — Fast-Paced Banking Support

Conduent; Charlotte (NC); On-site; USD 22,000 - 31,000; Full time

Benefits offered by this job

Full-Time Employment

Full Benefit Options Day 1

Career Growth Opportunities

Job summary

Conduent in Charlotte, NC is seeking a focused Lockbox Operations Associate to handle high-volume transaction processing with accuracy. The role requires attention to detail and the ability to perform in a fast-paced, deadline-driven environment.

The position offers Sunday-Thursday shifts from 6am to 2:30pm with full-time benefits starting day one. You will process mail, batch items, and ensure compliance with banking regulations while maintaining security controls.

Qualifications

• High school diploma or GED required.
• Strong attention to detail and accuracy.
• Able to pass background and drug screening.
• Bank operations experience preferred but not required.
• Fast learner and able to meet deadlines.

Responsibilities

• Process lockbox transactions accurately and on time while meeting productivity standards.
• Slice, count, sort, and distribute incoming mail.
• Open envelopes and batch checks, invoices, and coupons per client instructions.
• Scan documents using high-speed scanners (OPEX Falcon).
• Prepare outgoing mail with pre-coded alphanumeric data.
• Follow internal controls, security protocols, and banking regulations.
• Escalate issues promptly to management to avoid client impact.
• Support other operations and administrative tasks as needed.

Skills

10-key data entry

Team collaboration

Attention to detail

Flexibility

Education

High School Diploma or GED

Tools

Outlook

Teams

Job description

Conduent in Charlotte, NC is seeking a focused Lockbox Operations Associate to handle high-volume transaction processing with accuracy. The role requires attention to detail and the ability to perform in a fast-paced, deadline-driven environment.

The position offers Sunday-Thursday shifts from 6am to 2:30pm with full-time benefits starting day one. You will process mail, batch items, and ensure compliance with banking regulations while maintaining security controls.