Lockbox Operations Specialist

City National Bank; Los Angeles, Northern (CA, KY); Hybrid; USD 19,000 - 29,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) matching

Tuition reimbursement

Vacation and paid time off

Family planning benefits

Career development resources

Networking and ERGs

Job summary

City National Bank is seeking a Lockbox Operations Assistant in Los Angeles to handle client remittances, operate manual and automated capture systems, and ensure timely processing of envelopes, checks, invoices, and credit card payments.

The role emphasizes accuracy, adherence to client deadlines, and ability to work independently under pressure. Base duties include data entry, sorting mail, and preparing client transactions for scanning and deposit.

Qualifications

• Minimum 1 year of banking, payment or accounts receivable processing experience.
• Minimum 1 year experience in MS Office, Excel, Word.

Responsibilities

• Open, sort and process all incoming mail either manually or with the use of a mail sorter and automated capture equipment
• Process Incoming Checks, Invoices, Correspondence and Credit Card Payments
• Reassociation of printed check copies and supporting documents for client mail out
• Return un-processable transactions daily
• Process, track and report returned check disbursements
• Data Entry - 10 key and alpha characters for check amounts and alpha numeric value-added keying
• Sorting and preparation of client transactions for scanning and deposit

Skills

Banking experience

Payment processing

Accounts receivable

Data entry

10-key data entry

MS Office

Excel

Word

Tools

MS Office

Excel

Word

Job description

City National Bank is seeking a Lockbox Operations Assistant in Los Angeles to handle client remittances, operate manual and automated capture systems, and ensure timely processing of envelopes, checks, invoices, and credit card payments.

The role emphasizes accuracy, adherence to client deadlines, and ability to work independently under pressure. Base duties include data entry, sorting mail, and preparing client transactions for scanning and deposit.