Lockbox Imaging Specialist — Precision in Fast-Paced Imaging

Fifth Third Bank; Cincinnati (OH); On-site; USD 42,000 - 52,000; Full time

Job summary

Fifth Third Bank is seeking a dependable Lockbox Image Specialist in Cincinnati, OH. The role focuses on capturing high-quality images of checks and supporting documents with imaging equipment and ensuring accuracy per processing instructions.

Responsibilities include operating all imaging machines, troubleshooting, maintaining equipment, and meeting quality and productivity targets. The position runs Monday through Friday, 2:00 PM–10:30 PM, with comprehensive benefits and a focus on risk-aware,

Qualifications

• High school diploma or its equivalent.
• 1-3 years experience using document imaging equipment.
• Ability to work in a fast-paced, deadline-driven production environment.
• Strong PC Skills including touch screen capability.
• Detail oriented and highly organized.
• Problem solving skills.
• Ability to handle fluctuating volumes and repetitive motions.
• Ability to work in a team environment.

Responsibilities

• Image checks and corresponding documents utilizing imaging equipment per established processing instructions.
• Meet established unit goals for quality and productivity performance in support of client SLA's.
• Possess complete understanding and ability to operate all department imaging machines, including troubleshooting problem solving and assisting with training.
• Complete accurate documentation of all mechanical issues; communicate issues to service provider and document the resolution of the issue.
• Follow proper procedures to perform jam recovery during imaging.
• Research and recapture rejects and missing items in timely fashion, including items that did not encode.
• Communicate and elevate issues to the lead or manager appropriately.
• Perform routine maintenance on transports including cleaning of sensors, belts, etc. as required.
• Perform daily shift start up maintenance and again half way through the shift.
• Perform daily shift closing procedures by cleaning the machine and surrounding area.
• Monitor and adhere to production deadlines.
• Perform other duties as assigned.

Skills

Attention to detail

Problem solving

Team player

Fast-paced environment

Education

High school diploma

Tools

Document imaging equipment

Job description

Fifth Third Bank is seeking a dependable Lockbox Image Specialist in Cincinnati, OH. The role focuses on capturing high-quality images of checks and supporting documents with imaging equipment and ensuring accuracy per processing instructions.

Responsibilities include operating all imaging machines, troubleshooting, maintaining equipment, and meeting quality and productivity targets. The position runs Monday through Friday, 2:00 PM–10:30 PM, with comprehensive benefits and a focus on risk-aware,