Location Leader - Customer Experience & Ops Impact

Kowboy Fence Company; Huntsville (AL); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Quarterly bonus

Health benefits

Paid time off

Job summary

Kowboy Fence Company is seeking a Location Manager for our Huntsville, AL office. You will be the face of Kowboy Fence in the market, owning the customer experience, results, and success of the location.

This role is hands-on and fast-paced—lead the team, manage operations, build relationships, and drive on-time, high-quality projects. If you thrive on people, action, and measurable outcomes, this is for you.

Qualifications

• 3+ years in operations, project management, or leadership.
• Proven ability to build relationships and retain customers.
• Strong communication and calm under pressure.
• Experience in construction, fencing, or trades is a major plus.
• Bias toward action and proactive results.

Responsibilities

• Own the customer experience from first call to final walkthrough.
• Oversee customer communications to keep clients informed and confident.
• Run day-to-day location operations and coordinate teams and jobs.
• Address issues promptly with professional, speed-based problem-solving.
• Lead the local team and set daily standards.
• Track location performance and report metrics to leadership.
• Ensure quality assurance and Kowboy Fence standards on every job.

Skills

Operations leadership

Relationship building

Communication

Construction/fencing experience

Bias toward action

Job description

Kowboy Fence Company is seeking a Location Manager for our Huntsville, AL office. You will be the face of Kowboy Fence in the market, owning the customer experience, results, and success of the location.

This role is hands-on and fast-paced—lead the team, manage operations, build relationships, and drive on-time, high-quality projects. If you thrive on people, action, and measurable outcomes, this is for you.