Flooring Operations Leader | Scheduling & Field Oversight

Floor Coverings International; Huntsville (AL); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

Bonus based on performance

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Job summary

Floor Coverings International Huntsville is seeking an Operations Manager who can keep our day-to-day moving by running the office, coordinating crews, and supporting a 5-star customer experience.

You will manage scheduling, vendor orders, and field visits, ensuring installations meet our quality promise. The right candidate is highly organized, a clear communicator, and comfortable navigating our Production Dashboard and related systems.

Qualifications

• Experience in office, production, or operations management — flooring or home services background strongly preferred.
• Strong communicator, equally comfortable on the phone, in person, and coordinating with crews on-site.
• Highly organized with sharp attention to detail and multitasking.
• Self-starter who can run the day independently, without someone looking over your shoulder.
• Comfortable managing multiple moving pieces at once: crews, calendars, salespeople, and customers.

Responsibilities

• Be the main point of contact from first call to final walkthrough.
• Turn leads into booked appointments for the sales team and keep calendars running without collisions.
• Coordinate start dates, timelines, and daily progress with installation teams; troubleshoot in real time when things shift.
• Meet weekly to review recent sales and upcoming production, keeping everyone aligned.
• Order product accurately for each job and follow up to ensure it lands on-site on time.
• Document and obtain written customer approval for any changes to contracted work.
• Keep the office and warehouse organized and presentable.
• Update systems daily via the Production Dashboard and navigate the software tools that keep our operation running.

Skills

Strong communicator

Highly organized

Multitasking

Self-starter

Tools

Production Dashboard

Job description

Floor Coverings International Huntsville is seeking an Operations Manager who can keep our day-to-day moving by running the office, coordinating crews, and supporting a 5-star customer experience.

You will manage scheduling, vendor orders, and field visits, ensuring installations meet our quality promise. The right candidate is highly organized, a clear communicator, and comfortable navigating our Production Dashboard and related systems.