Local Sales & Production Leader - Home Exterior Remodeling

Stronghouse Sales - Retail; Grand Rapids (MI); On-site; USD 80,000 - 110,000; Full time

Job summary

Stronghouse Sales - Retail in Michigan seeks a hands‑on Sales Leadership and Production Manager to drive local retail sales and production teams from initial sale through installation and closeout. You will recruit, coach, and develop staff, oversee estimates and pricing, and ensure profitable project delivery with top‑notch customer satisfaction.

Responsibilities include leading weekly sales training, monitoring performance metrics, coordinating with marketing, and maintaining strict adherence

Qualifications

• Five or more years of progressive experience in residential remodeling, home improvement sales, or construction operations.
• At least two years leading, coaching, or developing teams.
• Experience leading both sales performance and production execution.
• Strong communication, organization, financial judgment, and problem‑solving skills.
• Valid driver’s license, ability to travel regularly within Michigan, and successful completion of required company background screening.

Responsibilities

• Recruit, hire, onboard, and retain sales and production employees; establish clear expectations and coach individual performance.
• Lead weekly sales training, product education, and ride-alongs to improve selling skills as needed, estimating accuracy, customer communication, and consistent use of company processes.
• Monitor appointments, close rates, net sales, cancellations, average sale, and other approved sales metrics; coach improvement plans.
• Oversee job audits and pre-cap reviews for labor, materials, commissions, and other direct costs; escalate below-target jobs for approval.
• Direct production specialists, field managers, and installation partners across roofing, siding, windows, and other exterior remodeling trades.
• Own backlog management, installation capacity, and revenue forecasting.
• Coordinate licensing, permits, inspections, installation quality, safety requirements, and manufacturer standards.
• Recruit, develop, and manage installation crews; oversee subcontractor onboarding and payment submission.
• Serve as local escalation point for customer and production issues; manage service, warranties, and final inspections.
• Maintain production processes and ordering templates; manage local fleet, equipment, and resources within budget.

Skills

Sales leadership

Team development

Coaching

Communication

Financial judgment

Problem solving

Job description

Stronghouse Sales - Retail in Michigan seeks a hands‑on Sales Leadership and Production Manager to drive local retail sales and production teams from initial sale through installation and closeout. You will recruit, coach, and develop staff, oversee estimates and pricing, and ensure profitable project delivery with top‑notch customer satisfaction.

Responsibilities include leading weekly sales training, monitoring performance metrics, coordinating with marketing, and maintaining strict adherence