Senior Operations Leader - Logistics & Performance

UNIVERSAL DEDICATED OF SMYRNA, TN LLC; Albany (MO); On-site; USD 70,000 - 115,000; Full time

Job summary

Universal Logistics Holdings, Inc. is hiring for a senior operations leader to oversee day-to-day transportation and logistics functions across North America.

You will lead supervisory and hourly teams, ensure safety, compliance, and cost efficiency, and drive continuous improvement initiatives throughout the value chain. Ideal candidates will have strong leadership, data analytics, and DOT regulatory knowledge, with a track record of enhancing service levels and operating performance in dynamic

Qualifications

• Experience in logistics/operations management in dedicated or asset-light environments.
• Proven ability to lead and develop teams in fast-paced settings.
• Knowledge of DOT regulations, safety programs, and industry best practices.
• Strong data analysis to drive KPI improvements.

Responsibilities

• Oversee day-to-day operations to ensure safe, efficient, and cost-effective transportation and logistics performance.
• Lead, coach, and develop supervisory and hourly teams to achieve operational goals and maintain high standards of performance.
• Ensure compliance with company policies, customer requirements, DOT regulations, and safety standards.
• Manage labor planning, scheduling, and resource allocation to meet service commitments.
• Monitor KPIs, including productivity, service levels, and cost controls, and implement corrective actions as needed.
• Collaborate with customers and internal stakeholders to address operational issues and support continuous improvement initiatives.
• Develop and execute process improvements to increase efficiency, accuracy, and service quality.
• Prepare operational reports, analyze data trends, and communicate results to senior leadership.
• Support onboarding, training, and performance management for team members.

Skills

Leadership

Data analysis

Communication

DOT regulations

Transportation management systems

MS Office

Flexibility

Education

Bachelor’s degree preferred

Tools

Transportation Management System (TMS)

Job description

Universal Logistics Holdings, Inc. is hiring for a senior operations leader to oversee day-to-day transportation and logistics functions across North America.

You will lead supervisory and hourly teams, ensure safety, compliance, and cost efficiency, and drive continuous improvement initiatives throughout the value chain. Ideal candidates will have strong leadership, data analytics, and DOT regulatory knowledge, with a track record of enhancing service levels and operating performance in dynamic