Lobby Houseperson | Dublin Springhill Suites

Shaner Group; Dublin (OH); Presencial; USD 17.000 - 25.000; Jornada completa

Descripción de la vacante

Shaner Group in Dublin, OH is seeking a hotel housekeeping attendant to clean public areas and maintain the property's cleanliness to the highest standards.

You will report maintenance deficiencies, handle guest requests and complaints, and ensure the confidentiality and security of guest rooms while observing all safety rules and procedures. A flexible schedule including weekends and holidays is required.

Formación

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.

Responsabilidades

• Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness.
• Responsible for reporting any maintenance deficiencies and handling guest requests or complaints.
• Ensures the confidentiality and security of all guest rooms.
• Observes all house and safety rules, housekeeping procedures, and security procedures.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Conocimientos

Guest communication

Bilingual English/Spanish

Safety procedures

Descripción del empleo

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintains standards of quality and cleanliness throughout daily assignments.
• Observes all house and safety rules, housekeeping procedures, and security procedures.
• Cleans and services assigned public spaces according to franchise and hotel standards.
• Returns and restocks cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean hotel public areas as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.