Guest Room Attendant | State College Townplace Suites

Shaner Hotels; State College (Centre County); On-site; USD 17,908 - 24,796; Full time

Job summary

Shaner Hotels is seeking a housekeeping associate to maintain guest room cleanliness and safety standards across shifts. You will respond to guest requests, report maintenance issues, and ensure privacy of rooms.

The role requires flexible scheduling including weekends and holidays, with prior cleaning experience preferred. Bilingual English/Spanish is a plus, and knowledge of local attractions helps assist guests.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.

Responsibilities

• Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness.
• Report maintenance deficiencies and handle guest requests or complaints.
• Ensure the confidentiality and security of all guest rooms.

Skills

Communication with guests

Chemical handling

Bilingual English/Spanish

Guest service

Cleaning standards

Job description

Housekeeping Responsibilities

• Be available to work a flexible schedule, including weekends, holidays, and varied shifts.
• Handle guest complaints ensuring guest satisfaction.
• Maintain standards of quality and cleanliness throughout daily assignments.
• Observe all house and safety rules, housekeeping room procedures, and security procedures.
• Cleans and services assigned guest rooms by category priority according to franchise and hotel standards.
• Return and restock cart at end of shift.
• Complete additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

Responsibilities

Clean guest rooms as assigned, ensuring the hotel's established standards of cleanliness. Responsible for reporting any maintenance deficiencies and handling guest requests or complaints. Ensures the confidentiality and security of all guest rooms.

Qualifications

• Minimum one year cleaning experience; previous hotel experience preferred.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.
• Bilingual English/Spanish a plus.
• Knowledge of local activities and attractions appropriate for clientele.