Lobby Concierge & Security Specialist

North America Security & Select Services; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Competitive wage

Benefits package (medical, dental, 视s

One week of pay after 1 year ofservice

Possible client bonus payout

Job summary

North America Security & Select Services seeks Concierge and Exterior Security Officers for Downtown Austin. This full-time role involves engaging with tenants, visitors and guests while ensuring building security and lobby flow.

You will welcome people, provide directions, and maintain a visible presence in a busy lobby. Ideal candidates bring customer service or hospitality experience, excellent communication, and a professional appearance.

Qualifications

• Customer service or hospitality experience (concierge, hotel, front desk preferred).
• Excellent communication and interpersonal skills.
• Professional appearance and demeanor.
• Strong problem-solving ability and attention to detail.
• Reliable, punctual, and team-oriented.

Responsibilities

• Greet and welcome tenants, guests, and visitors in a friendly and professional manner.
• Provide directions, information, and general assistance as needed.
• Maintain an attentive and visible presence in the lobby.
• Assist with visitor check-in and overall lobby flow.
• Communicate effectively with building management and tenants.
• Help keep the lobby organized, clean, and operating smoothly.
• Handle unexpected situations calmly and professionally.

Skills

Customer service

Hospitality experience

Communication skills

Professional appearance

Problem solving

Reliability

Punctuality

Teamwork

Job description

North America Security & Select Services seeks Concierge and Exterior Security Officers for Downtown Austin. This full-time role involves engaging with tenants, visitors and guests while ensuring building security and lobby flow.

You will welcome people, provide directions, and maintain a visible presence in a busy lobby. Ideal candidates bring customer service or hospitality experience, excellent communication, and a professional appearance.