Concierge Security Officer/Austin

North America Security & Select Services; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

North America Security & Select Services is looking for a Concierge Security Officer in Austin, TX. The position requires professional, polished individuals who will deliver exceptional service in a high-rise office environment. Key responsibilities include greeting tenants and visitors, providing information, assisting with visitor check-in, and maintaining an organized lobby. Ideal candidates will have customer service experience, excellent communication skills, and a professional appearance. Full-time and part-time positions available, with weekend and holiday availability as a plus.

Qualifications

• Experience in hospitality or customer service roles such as concierge, hotel, or front desk.
• Strong interpersonal skills and professional demeanor.
• Reliable, punctual, and able to work as part of a team.

Responsibilities

• Greet and welcome tenants, guests, and visitors in a professional manner.
• Maintain presence in the lobby and assist with visitor check-in.
• Communicate effectively with building management and tenants.

Skills

Customer service experience

Excellent communication skills

Problem-solving ability

Professional appearance

Job description

Job Title:Concierge Security Officer/Austin

Job Type: Full-time (Must Be Able to Start Immediately)

Location:Austin, TX

Job Description:

We are seeking professional, polished individuals to serve as Concierge staff in a high-rise office environment. This role is focused on delivering a welcoming, organized, and high-end experience for tenants and visitors.

As the first point of contact, you will represent the building by providing exceptional service, clear communication, and a strong presence in the lobby.

Key Responsibilities:

• Greet and welcome tenants, guests, and visitors in a friendly and professional manner
• Provide directions, information, and general assistance as needed
• Maintain an attentive and visible presence in the lobby
• Assist with visitor check-in and overall lobby flow
• Communicate effectively with building management and tenants
• Help keep the lobby organized, clean, and operating smoothly
• Handle unexpected situations calmly and professionally

What We’re Looking For:

• Customer service or hospitality experience (concierge, hotel, front desk preferred)
• Excellent communication and interpersonal skills
• Professional appearance and demeanor
• Strong problem-solving ability and attention to detail
• Reliable, punctual, and team-oriented
• Comfortable standing and interacting with people throughout the shift

Schedule:
Full-time and part-time positions available. Weekend and holiday availability is a plus.

North America Security & Select Services