Guest Experience & Security Officer

North America Security & Select Services; Austin (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

North America Security & Select Services is seeking a Courtesy Security Officer in Austin, TX, to provide exceptional customer service and maintain a safe environment for clients and visitors. Responsibilities include greeting and assisting clients, monitoring safety, and responding to emergencies. Preferred candidates will have customer service or security experience. This full-time role requires flexibility with shifts, including weekends. Join our team if you're passionate about customer service and excellence.

Qualifications

• Previous experience in customer service or security preferred.
• Ability to remain calm and professional in high-pressure situations.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Greet and welcome clients and visitors in a friendly and professional manner.
• Monitor and maintain the safety and security of the premises.
• Respond to emergency situations and provide first aid if necessary.

Skills

Excellent communication and interpersonal skills

Strong problem-solving and decision-making skills

Ability to work independently and as part of a team

Education

High school diploma or equivalent

Job description

North America Security & Select Services is seeking a Courtesy Security Officer in Austin, TX, to provide exceptional customer service and maintain a safe environment for clients and visitors. Responsibilities include greeting and assisting clients, monitoring safety, and responding to emergencies. Preferred candidates will have customer service or security experience. This full-time role requires flexibility with shifts, including weekends. Join our team if you're passionate about customer service and excellence.