Concierge Security Officer – Front Desk (Austin)

North America Security & Select Services; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

North America Security & Select Services is seeking a Professional and Customer Focused Security Officer for Austin, TX. The role is full-time (immediate start) with both full-time and part-time shifts available in a premier high-rise.

You will greet tenants and visitors, provide directions, and maintain a strong lobby presence, ensuring a safe, welcoming environment. This position emphasizes outstanding customer service, clear communication, and professional appearance, with obligations to

Qualifications

• Customer service or hospitality experience (concierge, hotel, front desk preferred)
• Excellent communication and interpersonal skills
• Professional appearance and demeanor
• Strong problem-solving ability and attention to detail
• Reliable, punctual, and team-oriented
• Comfortable standing and interacting with people throughout the shift

Responsibilities

• Greet and welcome tenants, guests, and visitors in a friendly and professional manner
• Provide directions, information, and general assistance as needed
• Maintain an attentive and visible presence in the lobby
• Assist with visitor check-in and overall lobby flow
• Communicate effectively with building management and tenants
• Help keep the lobby organized, clean, and operating smoothly
• Handle unexpected situations calmly and professionally

Skills

Customer service

Communication

Professional appearance

Reliable

Job description

North America Security & Select Services is seeking a Professional and Customer Focused Security Officer for Austin, TX. The role is full-time (immediate start) with both full-time and part-time shifts available in a premier high-rise.

You will greet tenants and visitors, provide directions, and maintain a strong lobby presence, ensuring a safe, welcoming environment. This position emphasizes outstanding customer service, clear communication, and professional appearance, with obligations to