Courtesy Security Officer -Austin

North America Security & Select Services; Austin (TX); On-site; USD 30,000 - 45,000; Full time

Job summary

North America Security & Select Services is seeking a Courtesy Security Officer in Austin, TX, to provide exceptional customer service and maintain a safe environment for clients and visitors. Responsibilities include greeting and assisting clients, monitoring safety, and responding to emergencies. Preferred candidates will have customer service or security experience. This full-time role requires flexibility with shifts, including weekends. Join our team if you're passionate about customer service and excellence.

Qualifications

• Previous experience in customer service or security preferred.
• Ability to remain calm and professional in high-pressure situations.
• Flexibility to work various shifts, including weekends and holidays.

Responsibilities

• Greet and welcome clients and visitors in a friendly and professional manner.
• Monitor and maintain the safety and security of the premises.
• Respond to emergency situations and provide first aid if necessary.

Skills

Excellent communication and interpersonal skills

Strong problem-solving and decision-making skills

Ability to work independently and as part of a team

Education

High school diploma or equivalent

Job description

Job Title: Courtesy Security Officer - Austin

Job Type: Full-time (Must Be Able to Start Immediately)

Location: Austin, TX

Job Description:

We are seeking a highly motivated and customer-oriented individual to join our team as a Courtesy Officer/Customer Service representative. The successful candidate will be responsible for providing exceptional customer service to our clients and visitors, ensuring their safety and security, and maintaining a professional and welcoming environment.

Responsibilities:

• Greet and welcome clients and visitors in a friendly and professional manner
• Provide information and assistance to clients and visitors as needed
• Monitor and maintain the safety and security of the premises
• Respond to emergency situations and provide first aid if necessary
• Report any suspicious activity or incidents to the appropriate authorities
• Assist with parking and traffic control as needed
• Perform other duties as assigned

Requirements:

• High school diploma or equivalent
• Previous experience in customer service or security preferred
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong problem-solving and decision-making skills
• Ability to remain calm and professional in high-pressure situations
• Flexibility to work various shifts, including weekends and holidays

If you are a self-starter with a passion for customer service and a commitment to excellence, we encourage you to apply for this exciting opportunity.

North America Security & Select Services