Downtown Austin Concierge Security - 40h/wk + Benefits

United Protective Services; Austin (TX); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Job summary

United Protective Services, Inc. is seeking a Concierge Security Officer to provide courteous, professional security and customer service at our client’s property in Austin, TX.

You will patrol perimeters, monitor cameras, and report incidents while maintaining a strong security presence. The role emphasizes reliability, situational awareness, and the ability to respond promptly to emergencies, with 40 hours per week on Friday–Sunday 2:30 PM–10:30 PM and Monday–Tuesday 3:00 PM–11:00 PM.

Qualifications

• Basic computer skills and the ability to navigate security reporting systems.
• Strong customer service and communication skills.
• Previous security experience preferred.
• Ability to recognize and assess potentially unsafe situations.
• Strong observation skills and attention to detail.
• Professional appearance, reliability, and punctuality.
• Ability to work independently while maintaining accountability.

Responsibilities

• Conduct routine patrols of the property's perimeter and grounds at scheduled intervals.
• Monitor security cameras for suspicious activity, unauthorized access, and potential security concerns.
• Maintain a visible and professional security presence throughout the property.
• Identify, document, and promptly report suspicious activity, safety hazards, and security-related incidents.
• Provide professional customer service and assistance to tenants, visitors, and employees.
• Respond appropriately to security concerns and emergencies.
• Maintain accurate daily activity reports, incident reports, and shift pass-downs.
• Follow all United Protective Services policies, procedures, and client-specific post orders.
• Remain alert, attentive, and professional throughout the assigned shift.

Skills

Computer skills

Customer service

Security experience

Situational awareness

Observation skills

Professional appearance

Independent work

Job description

United Protective Services, Inc. is seeking a Concierge Security Officer to provide courteous, professional security and customer service at our client’s property in Austin, TX.

You will patrol perimeters, monitor cameras, and report incidents while maintaining a strong security presence. The role emphasizes reliability, situational awareness, and the ability to respond promptly to emergencies, with 40 hours per week on Friday–Sunday 2:30 PM–10:30 PM and Monday–Tuesday 3:00 PM–11:00 PM.