Lobby Concierge: Security & Guest Experience

Alliedbarton Security Services; Springdale (OH); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance and 401k plans

Schedules that fit with personal life

Ongoing paid training programs

Employee discounts

Job summary

Allied Universal in Springdale, OH is hiring Corporate Concierges to greet visitors, support employees and uphold security standards in client buildings. The role emphasizes professional interaction, quick incident response, and effective use of the Visitor Management System (VMS).

Candidate must be 18+ for unarmed roles, have a high school diploma or equivalent, and possess strong communication and multitasking abilities. Training and career growth opportunities offered.

Qualifications

• Customer service experience is required.
• Ability to communicate clearly with clients, visitors, and staff.
• Demonstrated ability to multitask and stay calm under pressure.

Responsibilities

• Provide exceptional customer service and follow site-specific security procedures.
• Respond to incidents and emergencies with calm, effective problem-solving.
• Conduct regular patrols and monitor the perimeter of client sites.
• Greet employees, visitors and guests and manage lobby flow.
• Use the Visitor Management System (VMS) to check-in visitors smoothly.
• Maintain a positive, professional company image at all times.

Skills

Customer service

Communication

Multitasking

High-stress tolerance

Education

High school diploma or equivalent

5 years of verifiable experience

Guard Card (state credential)

Tools

Visitor Management System (VMS)

Guard Card credential

Job description

Allied Universal in Springdale, OH is hiring Corporate Concierges to greet visitors, support employees and uphold security standards in client buildings. The role emphasizes professional interaction, quick incident response, and effective use of the Visitor Management System (VMS).

Candidate must be 18+ for unarmed roles, have a high school diploma or equivalent, and possess strong communication and multitasking abilities. Training and career growth opportunities offered.