Security Corporate Concierge - Lobby

Alliedbarton Security Services; Springdale (OH); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Health insurance and 401k plans

Schedules that fit with personal life

Ongoing paid training programs

Employee discounts

Job summary

Allied Universal in Springdale, OH is hiring Corporate Concierges to greet visitors, support employees and uphold security standards in client buildings. The role emphasizes professional interaction, quick incident response, and effective use of the Visitor Management System (VMS).

Candidate must be 18+ for unarmed roles, have a high school diploma or equivalent, and possess strong communication and multitasking abilities. Training and career growth opportunities offered.

Qualifications

• Customer service experience is required.
• Ability to communicate clearly with clients, visitors, and staff.
• Demonstrated ability to multitask and stay calm under pressure.

Responsibilities

• Provide exceptional customer service and follow site-specific security procedures.
• Respond to incidents and emergencies with calm, effective problem-solving.
• Conduct regular patrols and monitor the perimeter of client sites.
• Greet employees, visitors and guests and manage lobby flow.
• Use the Visitor Management System (VMS) to check-in visitors smoothly.
• Maintain a positive, professional company image at all times.

Skills

Customer service

Communication

Multitasking

High-stress tolerance

Education

High school diploma or equivalent

5 years of verifiable experience

Guard Card (state credential)

Tools

Visitor Management System (VMS)

Guard Card credential

Job description

Overview

Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Now Hiring Corporate Concierges

$20 / Hour paid weekly

Customer Service and High Tech Computer Skills required

Must upload a resume

As a Lobby Concierge, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Lobby Concierge will greet employees, visitors, vendors, and represent the company brand to all those who pass through the main lobby of the building. The successful candidate must possess a professional demeanor, the ability to balance a myriad of daily tasks, and display superior communication abilities. In addition, this position involves support for quick and effective response to Employee, security, facilities, and other related service needs.

Responsibilities:

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem solving manner
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
• Welcome employees, visitors, and guests to campus
• Effectively utilize the Visitor Management System (VMS) to ensure a smooth check-in process
• Provides excellent customer service, actively engage with each individual

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
• Possess a high school diploma or equivalent, or 5 years of verifiable experience
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universalwill consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.*A valid driver’s license will be required for driving positions only
• High school diploma, GED, or 5 years of verifiable experience
• Possess and maintain an appropriate state-required security certification (“Guard Card”), or be able to obtain one upon employment
• Minimum of one (1) year of experience in a corporate office setting
• Work history must include demonstration of:
  • Ability to interact cordially and communicate with the public
  • Ability to work effectively under high stress situations
  • Attention to detail and ability to prioritize and multitask
  • Contributing positively as part of a team, helping out with various tasks

Perks and Benefits:

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com