Lobby Attendant — Guest Experience & Cleanliness

Hyatt Hotels Corporation; Raleigh (NC); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability coverage

401(k) with company match

Discounted room rates

Training and development

Job summary

Concord Hospitality Enterprises Corp. seeks a Lobby Attendant for Hyatt House Raleigh Downtown / Seaboard Station to maintain clean public spaces and ensure a safe, welcoming environment for guests and associates.

You will support lobby, pool, and related areas; handle deliveries, linens, and amenity transport; and communicate status changes with the Front Desk while providing courteous guest service.

Qualifications

• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Physical ability to perform cleaning tasks and assist with lifting or moving supplies.
• Flexibility to work varied shifts, including weekends and holidays.
• Commitment to guest service and safety standards.

Responsibilities

• Maintain overall cleanliness of lobby and public areas, including restrooms, pool, and exercise room.
• Replenish supplies and remove trash as needed throughout guest and associate spaces.
• Assist with laundry support and delivery of guest amenities such as cribs and roll-away beds.
• Communicate suite status changes with the Front Desk and courteously respond to guest requests.
• Support pool and spa upkeep in compliance with health and safety regulations.

Skills

Attention to detail

Independent work

Teamwork

Physical fitness

Flexible scheduling

Guest service

Job description

Concord Hospitality Enterprises Corp. seeks a Lobby Attendant for Hyatt House Raleigh Downtown / Seaboard Station to maintain clean public spaces and ensure a safe, welcoming environment for guests and associates.

You will support lobby, pool, and related areas; handle deliveries, linens, and amenity transport; and communicate status changes with the Front Desk while providing courteous guest service.