Guest Experience Lobby Attendant

Concord Hospitality Brand; Raleigh (NC); On-site; USD 26,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) with match

Tuition Assistance

Discounted Room Rates

Training & Development

Career Advancement

Job summary

Concord Hospitality in Raleigh is seeking a friendly Lobby Attendant to maintain the hotel lobby and public spaces, ensuring a safe, welcoming environment for guests and associates. You will join a collaborative hotel team and contribute to first-rate guest service.

Responsibilities include cleaning lobby areas, restrooms, pool, and fitness spaces; restocking supplies; assisting with laundry and guest amenities; coordinating with Front Desk on suite status; and helping with health and safety

Qualifications

• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Physical ability to perform cleaning tasks and lift or move supplies.
• Flexibility to work varied shifts, including weekends and holidays.
• Commitment to guest service and safety standards.

Responsibilities

• Maintain overall cleanliness of lobby and public areas, including restrooms, pool, and exercise room.
• Replenish supplies and remove trash as needed throughout guest and associate spaces.
• Assist with laundry support and delivery of guest amenities such as cribs and roll-away beds.
• Communicate suite status changes with the Front Desk and courteously respond to guest requests.
• Support pool and spa upkeep in compliance with health and safety regulations.

Skills

Hospitality experience

Attention to detail

Teamwork

Physical fitness

Shift flexibility

Guest service

Job description

Concord Hospitality in Raleigh is seeking a friendly Lobby Attendant to maintain the hotel lobby and public spaces, ensuring a safe, welcoming environment for guests and associates. You will join a collaborative hotel team and contribute to first-rate guest service.

Responsibilities include cleaning lobby areas, restrooms, pool, and fitness spaces; restocking supplies; assisting with laundry and guest amenities; coordinating with Front Desk on suite status; and helping with health and safety