Lobby Attendant — Guest Experience Champion

Hilton Tempo Nashville; Nashville (TN); On-site; USD 18,000 - 23,000; Full time

Job summary

Hilton Tempo in Nashville seeks a diligent Lobby Attendant to keep the hotel lobby and public areas spotless and inviting. You will ensure guest-facing spaces meet brand and company standards, supporting a high-energy hospitality experience in a vibrant urban setting.

The role emphasizes attention to detail, the ability to work independently, and effective communication with guests and staff. A safe, clean environment is central to daily responsibilities and service excellence.

Qualifications

• High school diploma or equivalent preferred.
• Previous housekeeping/janitorial experience preferred.
• Hospitality environment experience a plus.

Responsibilities

• Clean and maintain lobby, hallways, elevators, restrooms, and public areas.
• Dust, sweep, mop, vacuum, and polish surfaces as required.
• Empty trash receptacles and replace liners.
• Maintain cleanliness and restocking of public restrooms.
• Ensure all furniture, décor, and fixtures in public areas are clean and tidy.
• Monitor lobby appearance throughout the shift and address issues promptly.
• Respond to guest requests and provide assistance courteously.
• Report maintenance issues or safety concerns to management.
• Follow all safety and sanitation guidelines.
• Perform additional duties as assigned by management.

Skills

Attention to detail

Independent worker

Lifts 50 lbs

Stand and walk

Customer service

Cleaning chemicals

Safety procedures

Education

High school diploma or equivalent

Job description

Hilton Tempo in Nashville seeks a diligent Lobby Attendant to keep the hotel lobby and public areas spotless and inviting. You will ensure guest-facing spaces meet brand and company standards, supporting a high-energy hospitality experience in a vibrant urban setting.

The role emphasizes attention to detail, the ability to work independently, and effective communication with guests and staff. A safe, clean environment is central to daily responsibilities and service excellence.