Lobby Attendant

Hilton Tempo Nashville; Nashville (TN); On-site; USD 18,000 - 23,000; Full time

Job summary

Hilton Tempo in Nashville seeks a diligent Lobby Attendant to keep the hotel lobby and public areas spotless and inviting. You will ensure guest-facing spaces meet brand and company standards, supporting a high-energy hospitality experience in a vibrant urban setting.

The role emphasizes attention to detail, the ability to work independently, and effective communication with guests and staff. A safe, clean environment is central to daily responsibilities and service excellence.

Qualifications

• High school diploma or equivalent preferred.
• Previous housekeeping/janitorial experience preferred.
• Hospitality environment experience a plus.

Responsibilities

• Clean and maintain lobby, hallways, elevators, restrooms, and public areas.
• Dust, sweep, mop, vacuum, and polish surfaces as required.
• Empty trash receptacles and replace liners.
• Maintain cleanliness and restocking of public restrooms.
• Ensure all furniture, décor, and fixtures in public areas are clean and tidy.
• Monitor lobby appearance throughout the shift and address issues promptly.
• Respond to guest requests and provide assistance courteously.
• Report maintenance issues or safety concerns to management.
• Follow all safety and sanitation guidelines.
• Perform additional duties as assigned by management.

Skills

Attention to detail

Independent worker

Lifts 50 lbs

Stand and walk

Customer service

Cleaning chemicals

Safety procedures

Education

High school diploma or equivalent

Job description

306 rooms | 12,000 sq. ft. meeting/event space Amenities: multiple on-site restaurants, unique social lounge, roof-top outdoor pool with bar, fitness center, concierge. With a modern, lifestyle focus in the heart of Nashville, Hilton Tempo offers an engaging environment for hospitality professionals who thrive on energetic guest experiences and creative operational challenges. Located near Music Row and within walking distance of the city’s vibrant entertainment, dining, and cultural scene, the hotel provides a dynamic urban setting where leaders can shape memorable stays for both business and leisure travelers.

The Lobby Attendant is responsible for maintaining the cleanliness, appearance, and overall condition of the hotel’s lobby and public areas. This role ensures all guest-facing spaces are clean, welcoming, and in accordance with brand and company standards.

JOB DESCRIPTION

Job Title: Lobby Attendant

Departments: Housekeeping

Supervision Exercised: None

Supervision Received: Housekeeping Manager / Executive Housekeeper

MINIMUM REQUIREMENTS

Education High school diploma or equivalent preferred.

Experience Previous cleaning, janitorial, or housekeeping experience preferred. Hospitality environment experience a plus.

Skills & Knowledge

• Strong attention to detail and cleanliness standards.
• Ability to work independently and efficiently.
• Ability to lift, push, and pull up to 50 lbs.
• Ability to stand, walk, and bend for extended periods.
• Good communication and customer service skills.
• Knowledge of cleaning chemicals and safety procedures preferred.

Job Duties & Responsibilities

• Clean and maintain lobby, hallways, elevators, restrooms, and public areas.
• Dust, sweep, mop, vacuum, and polish surfaces as required.
• Empty trash receptacles and replace liners.
• Maintain cleanliness and restocking of public restrooms.
• Ensure all furniture, décor, and fixtures in public areas are clean and tidy.
• Monitor lobby appearance throughout the shift and address issues promptly.
• Respond to guest requests and provide assistance courteously.
• Report maintenance issues or safety concerns to management.
• Follow all safety and sanitation guidelines.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.