Lobby Attendant

HRI Hospitality; Nashville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Hilton Tempo in Nashville is seeking a courteous Lobby Attendant to maintain the lobby and public areas to brand standards, ensuring a clean, welcoming environment for guests. You will clean and maintain lobby, hallways, restrooms, dust and polish surfaces, restock supplies, and respond to guest requests while reporting issues to management.

This on-site role reports to Housekeeping management. Experience in cleaning or hospitality is preferred; strong attention to detail and the ability to lift

Qualifications

• High school diploma or equivalent preferred.
• Previous cleaning or housekeeping experience preferred.
• Hospitality environment experience a plus.

Responsibilities

• Clean and maintain lobby, hallways, elevators, restrooms, and public areas.
• Dust, sweep, mop, vacuum, and polish surfaces as required.
• Empty trash receptacles and replace liners.
• Maintain cleanliness and restocking of public restrooms.
• Ensure all furniture, décor, and fixtures in public areas are clean and tidy.
• Monitor lobby appearance throughout the shift and address issues promptly.
• Respond to guest requests and provide assistance courteously.
• Report maintenance issues or safety concerns to management.
• Follow all safety and sanitation guidelines.
• Perform additional duties as assigned by management.

Skills

Attention to detail

Customer service

Independent work

Lift 50 lbs

Stamina

Communication

Education

High school diploma or equivalent

Job description

306 rooms | 12,000 sq. ft. meeting/event space

Amenities: multiple on-site restaurants, unique social lounge, roof-top outdoor pool with bar, fitness center, concierge.

With a modern, lifestyle focus in the heart of Nashville, Hilton Tempo offers an engaging environment for hospitality professionals who thrive on energetic guest experiences and creative operational challenges. Located near Music Row and within walking distance of the city’s vibrant entertainment, dining, and cultural scene, the hotel provides a dynamic urban setting where leaders can shape memorable stays for both business and leisure travelers.

The Lobby Attendant is responsible for maintaining the cleanliness, appearance, and overall condition of the hotel’s lobby and public areas. This role ensures all guest-facing spaces are clean, welcoming, and in accordance with brand and company standards.

JOB DESCRIPTION

Job Title : Lobby Attendant

Departments: Housekeeping

Supervision Exercised: None

Supervision Received: Housekeeping Manager / Executive Housekeeper

MINIMUM REQUIREMENTS

Education

• High school diploma or equivalent preferred.

Experience

• Previous cleaning, janitorial, or housekeeping experience preferred.
• Hospitality environment experience a plus.

Skills & Knowledge

• Strong attention to detail and cleanliness standards.
• Ability to work independently and efficiently.
• Ability to lift, push, and pull up to 50 lbs.
• Ability to stand, walk, and bend for extended periods.
• Good communication and customer service skills.
• Knowledge of cleaning chemicals and safety procedures preferred.

Job Duties & Responsibilities

• Clean and maintain lobby, hallways, elevators, restrooms, and public areas.
• Dust, sweep, mop, vacuum, and polish surfaces as required.
• Empty trash receptacles and replace liners.
• Maintain cleanliness and restocking of public restrooms.
• Ensure all furniture, décor, and fixtures in public areas are clean and tidy.
• Monitor lobby appearance throughout the shift and address issues promptly.
• Respond to guest requests and provide assistance courteously.
• Report maintenance issues or safety concerns to management.
• Follow all safety and sanitation guidelines.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements_._