Lobby Attendant

Suites by Hilton West Sacramento; United States; On-site; USD 17,000 - 22,000; Full time

Job summary

Suites by Hilton West Sacramento is seeking a Lobby Attendant for the PM shift to ensure the lobby and public areas are pristine, welcoming, and guest-ready. The role focuses on maintaining cleanliness to brand standards and supporting a positive guest experience in a high-traffic hotel environment.

The PM shift runs from 3:00 PM to 11:00 PM, requiring good communication, reliability, and physical stamina to lift up to 50 lbs and stand for extended periods.

Qualifications

• Education: High school diploma or equivalent preferred.
• Experience: Previous cleaning, janitorial, or housekeeping experience preferred.
• Hospitality environment experience a plus.

Responsibilities

• Clean and maintain lobby, hallways, elevators, restrooms, and public areas.
• Dust, sweep, mop, vacuum, and polish surfaces as required.
• Empty trash receptacles and replace liners.
• Maintain cleanliness and restocking of public restrooms.
• Ensure all furniture, décor, and fixtures in public areas are clean and tidy.
• Monitor lobby appearance throughout the shift and address issues promptly.
• Respond to guest requests and provide assistance courteously.
• Report maintenance issues or safety concerns to management.
• Follow all safety and sanitation guidelines.
• Perform additional duties as assigned by management.

Skills

Attention to detail

Customer service

Communication

Independence

Education

High school diploma or equivalent

Job description

226 rooms | 12,643 sq. ft. meeting/event space

Amenities: complimentary shuttle to and from SeaWorld, multiple on-site dining options, pet friendly rooms, fitness center, outdoor games and activities.

Our Hill Country hotel is just five minutes from SeaWorld San Antonio and under 20 minutes from the River Walk and Lackland Air Force Base. Featuring three heated outdoor pools, a whirlpool, cornhole, and giant table games, along with flexible on-site dining options, the property offers a resort-style experience. It provides an engaging environment for hospitality professionals focused on creating exceptional guest experiences and leisure operations.

The Lobby Attendant (PM Shift) is responsible for maintaining the cleanliness, appearance, and overall presentation of all public areas during the 3pm-11pm shift. This role ensures all guest-facing spaces are clean, welcoming, and in accordance with brand and company standards.

JOB DESCRIPTION

Job Title : Lobby Attendant PM

Departments: Housekeeping

Supervision Exercised: None

Supervision Received: Housekeeping Manager / Executive Housekeeper

MINIMUM REQUIREMENTS

Education High school diploma or equivalent preferred.

Experience Previous cleaning, janitorial, or housekeeping experience preferred. Hospitality environment experience a plus.

Skills & Knowledge Strong attention to detail and cleanliness standards. Ability to work independently and efficiently. Ability to lift, push, and pull up to 50 lbs. Ability to stand, walk, and bend for extended periods. Good communication and customer service skills. Ability to consistently work the PM shift from 3:00 PM-11:00 PM.

Job Duties & Responsibilities

• Clean and maintain lobby, hallways, elevators, restrooms, and public areas.
• Dust, sweep, mop, vacuum, and polish surfaces as required.
• Empty trash receptacles and replace liners.
• Maintain cleanliness and restocking of public restrooms.
• Ensure all furniture, décor, and fixtures in public areas are clean and tidy.
• Monitor lobby appearance throughout the shift and address issues promptly.
• Respond to guest requests and provide assistance courteously.
• Report maintenance issues or safety concerns to management.
• Follow all safety and sanitation guidelines.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements .