Lobby Attendant

Hilton; San Antonio (TX); Presencial; USD 17.000 - 21.000; Jornada completa

Descripción de la vacante

Hilton is seeking a Lobby Attendant for the PM shift (3:00 PM–11:00 PM) to maintain the cleanliness and presentation of all public spaces at the hotel. The role focuses on creating welcoming guest experiences, including lobby, hallways, restrooms, and common areas, in line with brand standards.

Ideal candidates have a high school diploma (or equivalent) and prior cleaning or housekeeping experience. The position supports a resort-style environment with on-site dining and guest amenities,

Formación

• High school diploma or equivalent preferred.
• Experience in cleaning or housekeeping is a plus.
• Hospitality environment experience is beneficial.

Responsabilidades

• Clean and maintain lobby, hallways, elevators, restrooms, and public areas.
• Dust, sweep, mop, vacuum, and polish surfaces as required.
• Empty trash and replace liners; restock public restrooms.
• Monitor lobby appearance and address issues promptly.
• Respond to guest requests courteously and provide assistance.
• Report maintenance or safety concerns to management.
• Follow safety and sanitation guidelines.

Conocimientos

Attention to detail

Customer service

Communication skills

Physical stamina

Independent work

Educación

High school diploma or equivalent

Descripción del empleo

226 rooms | 12,643 sq. ft. meeting/event spaceAmenities: complimentary shuttle to and from SeaWorld, multiple on-site dining options, pet friendly rooms, fitness center, outdoor games and activities.Our Hill Country hotel is just five minutes from SeaWorld San Antonio and under 20 minutes from the River Walk and Lackland Air Force Base. Featuring three heated outdoor pools, a whirlpool, cornhole, and giant table games, along with flexible on-site dining options, the property offers a resort-style experience. It provides an engaging environment for hospitality professionals focused on creating exceptional guest experiences and leisure operations.The Lobby Attendant (PM Shift) is responsible for maintaining the cleanliness, appearance, and overall presentation of all public areas during the 3pm–11pm shift. This role ensures all guest-facing spaces are clean, welcoming, and in accordance with brand and company standards.JOB DESCRIPTIONJob Title: Lobby Attendant PMDepartments: HousekeepingSupervision Exercised: NoneSupervision Received: Housekeeping Manager / Executive HousekeeperMINIMUM REQUIREMENTSEducationHigh school diploma or equivalent preferred.ExperiencePrevious cleaning, janitorial, or housekeeping experience preferred.Hospitality environment experience a plus.Skills & KnowledgeStrong attention to detail and cleanliness standards.Ability to work independently and efficiently.Ability to lift, push, and pull up to 50 lbs.Ability to stand, walk, and bend for extended periods.Good communication and customer service skills.Ability to consistently work the PM shift from 3:00 PM–11:00 PM.Job Duties & ResponsibilitiesClean and maintain lobby, hallways, elevators, restrooms, and public areas.Dust, sweep, mop, vacuum, and polish surfaces as required.Empty trash receptacles and replace liners.Maintain cleanliness and restocking of public restrooms.Ensure all furniture, décor, and fixtures in public areas are clean and tidy.Monitor lobby appearance throughout the shift and address issues promptly.Respond to guest requests and provide assistance courteously.Report maintenance issues or safety concerns to management.Follow all safety and sanitation guidelines.Perform additional duties as assigned by management.HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‐related requirements.