Restaurant Server-PT

Hilton San Antonio; San Antonio (TX); On-site; USD 17,000 - 22,000; Full time

Job summary

Hilton San Antonio is seeking a Restaurant Server to deliver warm, efficient service to guests in a resort-style hotel environment. You will take orders, input them into the POS, and ensure timely delivery with accuracy and attentiveness.

The role emphasizes knowledge of menu items, allergens, and beverages, along with strong customer service skills and the ability to multitask in a fast-paced dining area. Union or team collaboration is common in this hotel setting.

Qualifications

• Excellent customer service and communication skills.
• Ability to multitask in a fast-paced dining environment.
• Knowledge of menu items, allergens, and beverage options.
• Strong attention to detail and order accuracy.
• Ability to stand for long periods and lift up to 25–30 lbs.
• Basic math and cash-handling skills.

Responsibilities

• Greet guests promptly and provide friendly, attentive service.
• Present menus, answer questions, and make recommendations.
• Take accurate food and beverage orders and input them into the POS system.
• Deliver food and drinks promptly, ensuring proper presentation and temperature.
• Check back with guests regularly and anticipate needs.
• Process payments, handle cash, and balance receipts accurately.
• Maintain table cleanliness, reset tables, and support dining room organization.
• Communicate guest needs and concerns to management or kitchen staff as needed.
• Follow all food safety, sanitation, and alcohol service guidelines.
• Assist with opening, closing, and side work duties.
• Perform additional duties as assigned by management.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High school diploma or equivalent

Tools

POS systems

Cash handling

Job description

226 rooms | 12,643 sq. ft. meeting/event space Amenities: complimentary shuttle to and from SeaWorld, multiple on-site dining options, pet friendly rooms, fitness center, outdoor games and activities. Our Hill Country hotel is just five minutes from SeaWorld San Antonio and under 20 minutes from the River Walk and Lackland Air Force Base. Featuring three heated outdoor pools, a whirlpool, cornhole, and giant table games, along with flexible on-site dining options, the property offers a resort‑style experience. It provides an engaging environment for hospitality professionals focused on creating exceptional guest experiences and leisure operations. The Restaurant Server is responsible for providing warm, efficient, and knowledgeable service to guests. This role takes food and beverage orders, delivers items accurately, maintains table cleanliness, and ensures an exceptional dining experience while upholding company and brand standards.

JOB DESCRIPTION

Job Title: Restaurant Server Department: Food & Beverage Supervision Exercised: None Supervision Received: Restaurant Supervisor / Restaurant Manager / Food & Beverage Manager

MINIMUM REQUIREMENTS

• Education High school diploma or equivalent preferred.
• Experience Previous serving or hospitality experience preferred.
• Experience with POS systems and cash handling a plus.
• Skills and Knowledge Excellent customer service and communication skills.
• Ability to multitask in a fast-paced dining environment.
• Knowledge of menu items, allergens, food preparation, and beverage options.
• Strong attention to detail and order accuracy.
• Ability to stand for long periods and lift up to 25–30 lbs.
• Basic math and cash-handling skills.
• Professional appearance and polished demeanor.

Job Duties and Responsibilities

• Greet guests promptly and provide friendly, attentive service.
• Present menus, answer questions, and make recommendations.
• Take accurate food and beverage orders and input them into the POS system.
• Deliver food and drinks promptly, ensuring proper presentation and temperature.
• Check back with guests regularly and anticipate needs.
• Process payments, handle cash, and balance receipts accurately.
• Maintain table cleanliness, reset tables, and support dining room organization.
• Communicate guest needs and concerns to management or kitchen staff as needed.
• Follow all food safety, sanitation, and alcohol service guidelines.
• Assist with opening, closing, and side work duties.
• Perform additional duties as assigned by management.

HRI is an Equal Opportunity Employer and provides fair and equal employment opportunity to all employees and applicants regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, veteran status or any other protected status prohibited under Federal, State, or local laws. All employment decisions are based on valid job‑related requirements.