Loans & Tax Services Specialist – Growth Ready

World Finance; Semmes (AL); On-site; USD 20,664,000 - 26,174,000; Full time

Benefits offered by this job

Performance-based earnings

401(k) match

Medical benefits

Dental benefits

Vision benefits

Life insurance

Long-term disability

Mental health support

Paid holidays

Vacation time

Volunteer time

Work-life balance

Job summary

World Finance seeks a Financial Services Representative to drive loan sales, manage past-due accounts, and prepare tax returns. The role requires daily outbound calls and in-person customer meetings to meet financial needs and close loans.

Compensation includes $17 per hour with performance-based bonuses. The position emphasizes growth opportunities, benefits, and a strong team culture with a focus on work-life balance.

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult customer conversations.
• Track record of meeting or exceeding goals in a fast-paced environment.
• Strong communication, problem-solving, and organizational skills.
• Basic computer skills with accurate and consistent data entry.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound outreach for collections, tax services, and new business generation; thrive in a phone-intensive environment.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Contact approved, pending, and former borrowers to drive loan volume and identify opportunities for additional financial products.

Skills

Sales

Customer service

Collections

Account management

Education

High school diploma or equivalent

Job description

World Finance seeks a Financial Services Representative to drive loan sales, manage past-due accounts, and prepare tax returns. The role requires daily outbound calls and in-person customer meetings to meet financial needs and close loans.

Compensation includes $17 per hour with performance-based bonuses. The position emphasizes growth opportunities, benefits, and a strong team culture with a focus on work-life balance.