Loaner Fleet Concierge

Moss Motors, Inc; Lafayette (LA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical, dental & vision benefits

401(k) plan

Paid time off

Competitive pay plan

Supportive team and premium work env.

Job summary

Moss Motors, Inc is seeking a Loaner Coordinator to manage the dealership's loaner vehicle program. You will schedule, track, inspect, and maintain loaner cars while ensuring a positive customer experience and compliance with policies.

The role requires coordination with service advisors, documentation, and maintaining accurate fleet records. Candidates must have a valid driver's license and pass background checks as part of the employment process.

Qualifications

• Experience coordinating vehicle-related services or rental programs.
• Ability to explain policies and requirements clearly to customers.
• Strong attention to detail and record-keeping skills.

Responsibilities

• Coordinate the reservation, assignment, and return of loaner vehicles.
• Verify customer eligibility for loaner vehicles per dealership policies.
• Explain loaner vehicle policies, insurance requirements, and customer responsibilities.
• Complete all required paperwork and vehicle documentation.

Skills

Scheduling

Customer service

Vehicle inspection

Documentation

Record keeping

Job description

Moss Motors, Inc is seeking a Loaner Coordinator to manage the dealership's loaner vehicle program. You will schedule, track, inspect, and maintain loaner cars while ensuring a positive customer experience and compliance with policies.

The role requires coordination with service advisors, documentation, and maintaining accurate fleet records. Candidates must have a valid driver's license and pass background checks as part of the employment process.