Loan Verification Specialist — Detail-Oriented & Fraud-Safe

OneMain Financial; Tempe (AZ); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health and well-being options

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

11 Paid holidays

Paid volunteer time

Job summary

OneMain Financial is seeking a detail-oriented Loan Verifications Specialist to validate customer information and ensure accuracy in the loan process. You will investigate missing data, collaborate with customers, branch teams, underwriting, and third-party partners to resolve issues and support timely funding.

The role emphasizes accuracy, a customer-focused mindset, and the ability to work in a fast-paced environment while delivering exceptional service across cross-functional teams.

Qualifications

• Attention to detail and accuracy in verifying information.
• Customer-focused with investigative mindset and sound judgment.
• Ability to manage multiple priorities in a team environment.
• Technical aptitude and comfort with collaborative work.
• Experience in financial services or loan processing is a plus.

Responsibilities

• Review and verify customer information, documentation, and stipulations for accuracy and compliance.
• Investigate and resolve missing information with customers, branches, underwriting, and partners.
• Validate identity, employment, income, and other data used in loan decisions.
• Review loan documents and support funding for timely disbursement.
• Identify fraud indicators or discrepancies and escalate as needed.
• Deliver service while collaborating with cross-functional teams.

Skills

Attention to detail

Customer-focused

Investigative mindset

Team collaboration

Technical aptitude

Education

High school diploma or GED

Job description

OneMain Financial is seeking a detail-oriented Loan Verifications Specialist to validate customer information and ensure accuracy in the loan process. You will investigate missing data, collaborate with customers, branch teams, underwriting, and third-party partners to resolve issues and support timely funding.

The role emphasizes accuracy, a customer-focused mindset, and the ability to work in a fast-paced environment while delivering exceptional service across cross-functional teams.