Verification Specialist

OneMain Financial

Salt Lake City (UT)

On-site

USD 36,000 - 52,000

Full time

14 days+
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Benefits offered by this job

Health insurance
401(k) matching
Employee Stock Purchase Plan
Tuition reimbursement
Paid time off
Paid sick leave
Paid holidays
Paid volunteer time

Job summary

OneMain Financial is seeking a Verifications Specialist in the Salt Lake City area to verify applicant information and documentation for auto retail installment contracts. You will assess compliance with federal regulations and company policy, review documentation, and resolve missing stipulations by communicating with customers and dealerships.

The role emphasizes teamwork and integrity within the Verification Team.

Qualifications

  • Minimum 1 year of customer service experience.
  • Strong interpersonal skills to promote a team environment.
  • Six months office experience or equivalent education and training.
  • Working knowledge of Microsoft Office Suite, including Excel and Word.

Responsibilities

  • Resolves missing stipulations by communicating with internal and external customers and assesses compliance on required documentation.
  • Review and verify accuracy of documentation.
  • Communicate with potential customers and dealerships while answering product and service questions.
  • Support and promote OneMain Financial culture of teamwork and integrity.
  • Other duties as assigned by Verification Team Lead.

Skills

Customer Service
Interpersonal skills
Office experience

Education

High school or equivalent

Tools

Excel
Word

Job description

The Verifications Specialist will be responsible for processing contracts by verifying applicant information and documentation for auto retail installment contracts. In this role the Verification Specialist is responsible for assessing compliance on required loan documentation to comply with Federal regulations and company policy.

In the role
  • Resolves missing stipulations by communicating with internal and external customers Assess compliance on required documentation.
  • Review and verify accuracy of documentation.
  • Communicate with potential customers and dealerships but answering product and service questions.
  • Support and promote the OneMain Financial culture of teamwork and integrity
  • Other duties as assigned by Verification Team Lead.
Requirements
  • Customer Service: 1 year
  • High school or equivalent
  • Interpersonal skills promoting a team environment.
  • Six (6) months office experience or equivalent education and training.
  • Working knowledge of Microsoft Office Suite, including Excel and Word
Who we Are

A career withOneMainoffers you the potential to earn an annual salary plus incentives. You can steer your career toward leadership roles such as Branch Manager and District Manager by taking advantage of a variety of robust training programs and opportunities to advance. Other team member benefits include:

  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
  • Up to 4% matching 401(k)
  • Employee Stock Purchase Plan (10% share discount)
  • Tuition reimbursement
  • Paid time off (15daysvacationper year, plus 2 personal days, prorated based on start date)
  • Paid sick leave asdeterminedby state or local ordinance, prorated based on start date
  • Paid holidays (7 days per year, based on start date)
  • Paid volunteer time (3 days per year, prorated based on start date)

OneMainFinancial (NYSE: OMF) is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912,we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow. Our growing suite of personal loans, credit cards and other products help people borrow better and work toward a brighter future.

In ourmore than1,300 community branches and across the U.S., team members help millions of customers solve critical financial needs, including debt consolidation, home and auto repairs, medical procedures and extending household budgets. We meet customers where they want to be - in person, by phone and online.

At every level,we'recommitted to an inclusive culture, career development and impactingthe communities where we live and work. Getting people to a better place has made us a better company for over a century.There'sneverbeen a better time to shine withOneMain.

OneMain Holdings, Inc. is an Equal Employment Opportunity (EEO) employer. Qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship status, color, creed, culture, disability, ethnicity, gender, gender identity or expression, genetic information or history, marital status, military status, national origin, nationality, pregnancy, race, religion, sex, sexual orientation, socioeconomic status, transgender or on any other basis protected by law.

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