Loan & Tax Services Specialist — Growth & Bonus Opportunities

WAC-MS World Finance Company of Mississippi, LLC; Clinton (MS); Sur place; USD 21 000 - 23 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

401(k) with company match

Paid holidays

Vacation time

Volunteer time

Résumé du poste

World Finance is hiring a Financial Services Representative to drive loan sales, manage past‑due accounts, and assist customers with tax preparation. The role requires daily outbound calls, in‑person meetings, and the ability to close loans while maintaining compliant records.

The position offers performance‑based earnings and advancement opportunities, with compensation of $15–$17 per hour plus bonuses. Applicants must have a high school diploma, valid driver’s license, reliable transportation,

Qualifications

• High school diploma or equivalent.
• Valid driver’s license, reliable transportation, and current insurance.
• Ability to obtain required insurance licensing.
• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high‑volume calls and difficult customer conversations.
• Strong communication, problem‑solving, and organizational skills.
• Basic computer skills with accurate and consistent data entry.

Responsabilités

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound customer outreach for collections, application follow‑up, tax services, and new business generation; thrive in a high‑volume, phone‑intensive environment.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Contact approved, pending, and former borrowers to drive loan volume and identify opportunities for additional financial products and services.
• Prepare individual tax returns, gather and review required documentation, and assist customers with tax‑related questions in compliance with company policies and applicable regulations.
• Assist customers in person with loan applications, tax preparation services, payments, account questions, and issue resolution.
• Process payments, account updates, tax‑related documentation, and document all activity in company systems.
• Maintain accurate and compliant records, including timely credit denial letters and required tax documentation.
• Handle and balance cash, and complete required bank runs to deliver deposits.
• Follow company policies, procedures, and regulatory requirements.
• Complete required training and meet performance expectations for sales, collections, tax preparation, and account management.

Connaissances

Sales experience

Customer service

Collections

Account management

High-volume calls

Communication

Problem solving

Data entry

Organizational skills

Formation

High school diploma

Description du poste

World Finance is hiring a Financial Services Representative to drive loan sales, manage past‑due accounts, and assist customers with tax preparation. The role requires daily outbound calls, in‑person meetings, and the ability to close loans while maintaining compliant records.

The position offers performance‑based earnings and advancement opportunities, with compensation of $15–$17 per hour plus bonuses. Applicants must have a high school diploma, valid driver’s license, reliable transportation,