Loan & Tax Services Specialist – Growth & Bonus Eligible

World Finance; Twin Falls (ID); On-site; USD 22,000 - 25,000; Full time

Benefits offered by this job

Performance-based bonus opportunities

Comprehensive benefits

401(k) with company match

Paid holidays and vacation

Paid volunteer time

Predictable schedules

Job summary

World Finance is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and prepare tax returns. The role requires daily outbound calling, high-volume collections, in-person customer meetings, and fast-paced performance with earnings potential.

The position offers hourly pay of $16–$18 based on experience, with performance-based bonus opportunities and comprehensive benefits.

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult customer conversations.
• Track record of meeting or exceeding goals in a fast-paced environment.
• Strong communication, problem-solving, and organizational skills.
• Basic computer skills with accurate and consistent data entry.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Conduct substantial daily outbound outreach for collections, tax services, and new business generation.
• Manage delinquent accounts by securing payments and setting payment arrangements.
• Contact approved, pending, and former borrowers to drive loan volume and identify opportunities for additional financial products and services.
• Prepare individual tax returns and assist customers with tax-related questions.

Skills

Sales experience

Customer service

Collections

Account management

High-volume calls

Communication skills

Problem solving

Organizational skills

Education

High school diploma

Job description

World Finance is seeking a Financial Services Representative to drive loan sales, manage past-due accounts, and prepare tax returns. The role requires daily outbound calling, high-volume collections, in-person customer meetings, and fast-paced performance with earnings potential.

The position offers hourly pay of $16–$18 based on experience, with performance-based bonus opportunities and comprehensive benefits.