Loan & Tax Services Pro — Growth & Bonus Potential

WAC-GA World Finance Company of Georgia, LLC; Duluth (MN); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Performance-based earnings

Promote-from-within culture

Comprehensive benefits

401(k) with company match

Paid holidays

Vacation time

Volunteer time

Mental health support

Work-life balance

Job summary

World Acceptance Corporation in the United States seeks a Financial Services Representative to drive loan sales, manage past-due accounts, and assist customers with tax returns and financial services at our Duluth, MN location.

The role requires daily outbound calling, in-person meetings, and the ability to close loans. You will participate in performance-based earnings and a comprehensive benefits program, while supporting a fast-paced office environment.

Qualifications

• Experience in sales, customer service, collections, or account management with measurable results.
• Proven ability to handle high-volume calls and difficult customer conversations.
• Track record of meeting or exceeding goals in a fast-paced environment.
• Strong communication, problem-solving, and organizational skills.
• Basic computer skills with accurate and consistent data entry.

Responsibilities

• Drive and close loan sales by taking applications, explaining terms, and asking for the business.
• Outbound client outreach for collections, tax services, and new business generation in a high-volume environment.
• Manage delinquent accounts and set payment arrangements.
• Contact borrowers to drive loan volume and cross-sell financial products and services.
• Assist customers in person with loan applications and tax preparation services.
• Process payments, account updates, and tax documents; document activity in systems.
• Maintain accurate records and issue required letters and tax documents.
• Handle cash and perform bank runs to deliver deposits.
• Follow policies, procedures, and regulatory requirements.
• Complete required training and meet performance expectations.

Skills

Sales experience

Customer service

Collections

Account management

Communication

Education

High school diploma

Tools

Basic computer skills

Job description

World Acceptance Corporation in the United States seeks a Financial Services Representative to drive loan sales, manage past-due accounts, and assist customers with tax returns and financial services at our Duluth, MN location.

The role requires daily outbound calling, in-person meetings, and the ability to close loans. You will participate in performance-based earnings and a comprehensive benefits program, while supporting a fast-paced office environment.