Loan Specialist — Collections & Processing (On-Demand Pay)

Sun Loan Company; Centralia (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Low-deductible medical plans

Telehealth access

On-demand pay

Competitive salary (location-based)

401(k) with company match

Paid Time Off

Bonus opportunities

Career development and advancement

Formal training program

Job summary

Sun Loan Company in the United States seeks a motivated Loan Specialist to support branch operations, process loan applications, assemble documents, and ensure regulatory compliance.

You will contact customers for payment arrangements, handle extensions and modifications, and help maintain office efficiency, with opportunities for growth through training and career development. This role emphasizes customer service, accuracy, and teamwork in a fast-paced financial environment.

Qualifications

• 1 year Customer Service experience in any field.
• 6 months Collections experience is a plus.
• High School/GED preferred.
• Demonstrates strong communication and sales skills.
• Able to manage multiple tasks with attention to detail.

Responsibilities

• Process loan applications accurately and assemble documents.
• Verify loan details and maintain regulatory compliance.
• Contact customers regarding payment arrangements and extensions.
• Handle loan modifications and payments in system.
• Assist branch manager and oversee office operations when needed.
• Maintain organized loan files and records.

Skills

Customer service

Collections

Sales

Communication

Organization

Math

Education

High School/GED

Job description

Sun Loan Company in the United States seeks a motivated Loan Specialist to support branch operations, process loan applications, assemble documents, and ensure regulatory compliance.

You will contact customers for payment arrangements, handle extensions and modifications, and help maintain office efficiency, with opportunities for growth through training and career development. This role emphasizes customer service, accuracy, and teamwork in a fast-paced financial environment.