Impactful Loan Specialist - Processing & Collections

Sun Loan Company; Galesburg (IL); On-site; USD 36,000 - 54,000; Full time

Job summary

Sun Loan Company is seeking a Loan Specialist to support the branch manager by handling loan processing, documentation, and regulatory compliance. This role emphasizes accurate applications, timely data entry, and risk mitigation while delivering strong customer service.

Responsibilities include collecting payments, arranging extensions, and maintaining orderly loan files. The position requires dependability, good math skills, and the ability to work collaboratively in a fast-paced office in

Qualifications

• 1 year of customer service experience

Responsibilities

• Assist in processing loan applications and documentation
• Ensure compliance with regulations and company policies
• Contact customers regarding payments and extensions
• Maintain accurate and up-to-date loan records
• Enter payments into loan management software
• Support branch operations in manager's absence

Skills

Customer service

Collections experience

Communication skills

Organization

Math skills

Education

High School / GED

Tools

Loan management software

Job description

Sun Loan Company is seeking a Loan Specialist to support the branch manager by handling loan processing, documentation, and regulatory compliance. This role emphasizes accurate applications, timely data entry, and risk mitigation while delivering strong customer service.

Responsibilities include collecting payments, arranging extensions, and maintaining orderly loan files. The position requires dependability, good math skills, and the ability to work collaboratively in a fast-paced office in