Customer Service & Loans Specialist

Sun Loan Company; Norman (OK); Presencial; USD 24 000 - 26 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Comprehensive paid training

Career development

Bonus opportunities

401(k) with company match

Health, dental, and vision plans

Telehealth

Paid time off

On-demand pay

Resumo da oferta

Sun Loan Company is hiring immediately for a role that emphasizes helping customers, building relationships, and growing a career. No finance experience is required as comprehensive training is provided and clear advancement opportunities are available.

You’ll handle loan applications, explain terms, collect payments, and support branch operations while maintaining accurate records. This position values a positive attitude, reliable work ethic, and strong communication skills in a fast-paced

Qualificações

• 1+ year of customer service experience preferred.
• Strong communication and active listening skills.
• High school diploma/GED preferred.
• Comfortable with customer interactions, sales, and problem-solving.
• Organized and detail-oriented with basic math skills.

Responsabilidades

• Provide friendly, professional service to customers throughout the loan process.
• Process loan applications and verify required documentation.
• Explain loan terms, payment options, and account requirements.
• Contact customers regarding payments and help identify solutions for past-due accounts.
• Process payments, extensions, modifications, and account updates accurately.
• Make collection calls and work with customers to bring accounts current.
• Develop new and existing customer relationships through sales and referrals.
• Maintain accurate records while following company, state, and federal requirements.
• Support branch operations and assist the Branch Manager as needed.

Descrição da oferta de emprego

Sun Loan Company is hiring immediately for a role that emphasizes helping customers, building relationships, and growing a career. No finance experience is required as comprehensive training is provided and clear advancement opportunities are available.

You’ll handle loan applications, explain terms, collect payments, and support branch operations while maintaining accurate records. This position values a positive attitude, reliable work ethic, and strong communication skills in a fast-paced