Account Manager

Wallace Finance; Idabel (OK); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid holidays

Monthly bonus

Job summary

Wallace Finance in Idabel, OK is seeking an Account Manager who delivers outstanding customer service and helps customers with loan payments and applications. The role involves friendly in-person or phone support, document prep, and building lasting relationships to support branch growth.

The position may require occasional travel and offers benefits including health, dental, vision, life insurance, a 401(k) with company match, paid holidays and vacation, and monthly bonus opportunities.

Qualifications

• Friendly and outgoing personality with customer service focus.
• Ability to manage loan documents and payments.
• Willingness to travel occasionally.

Responsibilities

• Provide quick and friendly customer service in person or by phone.
• Prepare loan documents and manage the application process.
• Maintain positive customer relationships and monitor loan status.
• Contact customers to help them get back on track with overdue payments.
• Partner with Management to maintain branch operating standards and growth.

Job description

Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you!

Wallace Finance is looking for a friendly and outgoing Account Manager who can provide outstanding customer service!

Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing! We have been in the small consumer loan business since 1980.

Why Wallace Finance?

• Competitive, Low-cost employee health, dental, vision, and life insurance for full time Team Members
• 401(k) plan including company match
• Paid holidays and vacation time
• Monthly bonus opportunities

Account Manager Role Responsibilities Include

• Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
• Preparing loan documents and managing the application process
• Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
• Contacting customers to help them get back on track if they have overdue payments
• Partnering with Management to maintain branch operating standards and grow the business

This position may require occasional travel.