Account Manager

Wallace Finance; Owasso (OK); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) plan with company match

Paid holidays and vacation time

Monthly bonus opportunities

Job summary

Wallace Finance in Oklahoma is seeking an Account Manager who delivers outstanding customer service and supports loan operations at our local branches.

You will assist customers in person or by phone, process loan payments and documents, and build lasting relationships to keep loans on track. Occasional travel may be required to support branch needs.

Qualifications

• Experience in customer service and sales is preferred.
• Strong communication and relationship-building skills.
• Ability to handle loan documents and payments processing.

Responsibilities

• Provide friendly customer service in person or by phone.
• Prepare loan documents and manage the application process.
• Maintain positive relationships and monitor loan status with customers.
• Contact customers to help them avoid overdue payments.
• Collaborate with Management to uphold branch standards and grow the business.

Skills

Customer service

Sales experience

Communication skills

Job description

Do you want to start a career with opportunities for growth and advancement, not just a sales or retail job? Do you love working with people and providing positive customer service and sales experiences? If so, we're looking for you!

Wallace Finance is looking for a friendly and outgoing Account Manager who can provide outstanding customer service!

Wallace Management Company manages small loan companies with over 125 branches in 7 states- and growing!. We have been in the small consumer loan business since 1980.

Why Wallace Finance?

• Competitive, Low-cost employee health, dental, vision, and life insurance for full time Team Members
• 401(k) plan including company match
• Paid holidays and vacation time
• Monthly bonus opportunities

Account Manager Role Responsibilities Include

• Providing quick and friendly customer service either in person or over the phone to assist with questions, or taking and posting loan payments
• Preparing loan documents and managing the application process
• Creating and maintaining positive customer relationships and keeping in contact with our customers regarding their loan status
• Contacting customers to help them get back on track if they have overdue payments
• Partnering with Management to maintain branch operating standards and grow the business

This position may require occasional travel.