Loan Solutions Specialist — Growth & Rewards

Jobtome; Kettering (OH); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health and wellbeing

401(k) match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

11 paid holidays

Volunteer time

Job summary

OneMain is hiring a Loan Sales Specialist to listen to customers and offer accessible financing solutions. The role rewards performance and supports professional development in a fast-paced, team-driven environment.

You’ll handle inquiries, explain loan terms, and guide clients through the loan life cycle while meeting branch targets. A high school diploma is required; bilingual Spanish is a plus.

Qualifications

• Experience in sales or customer service roles preferred.
• Ability to multitask and manage customer inquiries across channels.
• Strong communication and empathy to explain loan options clearly.

Responsibilities

• Multitask effectively to meet service standards.
• Exceed customer expectations and contribute to branch goals.
• Develop connections with customers and present tailored loan solutions.
• Manage loan lifecycle, including collections, in compliance with laws.
• Engage with customers via phone, email, chat, and internal systems.
• Exhibit drive and results-oriented attitude.

Skills

Sales experience

Customer service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain is hiring a Loan Sales Specialist to listen to customers and offer accessible financing solutions. The role rewards performance and supports professional development in a fast-paced, team-driven environment.

You’ll handle inquiries, explain loan terms, and guide clients through the loan life cycle while meeting branch targets. A high school diploma is required; bilingual Spanish is a plus.