Loan Solutions Specialist — Growth, Rewards & Impact

OneMain Financial Group; Kansas City (MO); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer-time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to help customers access financing for life’s expenses. The role rewards hard work with professional development, advancement opportunities, and a competitive compensation package including incentives.

The position is on-site in a fast-paced environment, with standard hours and some extended hours; bilingual Spanish is preferred. Health and retirement benefits are offered along with PTO and holidays.

Qualifications

• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish (preferred).

Responsibilities

• Multitask and adapt to dynamic role demands for timely, efficient service.
• Exceed customer expectations with ease, empathy and encouragement to meet individual and branch goals.
• Engage customers to explain loan options and tailor solutions based on needs throughout the loan life cycle.
• Manage loan life cycle, including collections activities, while complying with laws and regulations.
• Communicate with customers and departments via phone, email, chat, and in-house systems.
• Demonstrate drive to achieve and a goal-oriented mindset.
• Educate customers on optional insurance products and loan terms.

Skills

Customer service

Sales

Collections

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist to help customers access financing for life’s expenses. The role rewards hard work with professional development, advancement opportunities, and a competitive compensation package including incentives.

The position is on-site in a fast-paced environment, with standard hours and some extended hours; bilingual Spanish is preferred. Health and retirement benefits are offered along with PTO and holidays.