Loan Solutions Advisor – Drive Customer Growth

Jobtome; Hooksett (NH); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time off

Job summary

OneMain is seeking a Loan Sales Specialist to empower customers with accessible financing options. You’ll thrive in a fast-paced environment that rewards hard work and teamwork with competitive compensation and advancement opportunities.

The role emphasizes customer empathy, loan lifecycle management, and cross-department collaboration through multiple channels. A high school diploma is required, with preference for sales or service experience and bilingual Spanish capability.

Qualifications

• High School Diploma or GED is required.
• Preferred experience in sales, collections or customer service.
• Bilingual Spanish is preferred.

Responsibilities

• Effectively multitask and adapt to dynamic role demands with timely service.
• Exceed customer expectations through ease, empathy and encouragement to meet goals.
• Develop new connections and nurture existing ones by engaging customers throughout the loan process.
• Manage loan life cycle, including collections, while staying compliant with laws.
• Engage with customers and other departments via phone, email, chat and in-house systems.
• Demonstrate passion for achievement and a goal-oriented attitude.
• Educate customers on optional insurance products and loan terms and options.

Skills

Customer service

Sales

Communication

Multitasking

Education

High School Diploma or GED

Tools

In-house systems

Job description

OneMain is seeking a Loan Sales Specialist to empower customers with accessible financing options. You’ll thrive in a fast-paced environment that rewards hard work and teamwork with competitive compensation and advancement opportunities.

The role emphasizes customer empathy, loan lifecycle management, and cross-department collaboration through multiple channels. A high school diploma is required, with preference for sales or service experience and bilingual Spanish capability.