Loan Solutions Specialist — Growth & Benefits

OneMain Financial; Redding (CA); On-site; USD 26,000 - 31,000; Full time

Benefits offered by this job

Health and wellbeing benefits

401(k) with company match

Employee Stock Purchase Plan

Job summary

OneMain Financial is seeking a Loan Sales Specialist in California to engage customers with empathy, present tailored loan solutions, and manage the loan lifecycle from application to payoff. The role emphasizes compliant servicing, multi-channel communication, and a results-driven environment.

The position offers a base salary with an additional compensation program based on performance, plus benefits. On-site work with standard weekday hours and some extended hours as needed.

Qualifications

• High School Diploma or GED.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish.

Responsibilities

• Multitask and adapt to dynamic demands of the role.
• Exceed customer expectations through ease, empathy and encouragement, delivering results for branch goals.
• Develop connections with customers and present tailored loan solutions.
• Manage loan lifecycle, including collections activities, compliant with laws and regulations.
• Engage customers and other departments via phone, email, chat, and in-house systems.
• Demonstrate drive to succeed and goal-oriented attitude.
• Educate customers on optional insurance products and loan options.

Skills

Bilingual Spanish

Customer Service experience

Sales experience

Collections experience

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist in California to engage customers with empathy, present tailored loan solutions, and manage the loan lifecycle from application to payoff. The role emphasizes compliant servicing, multi-channel communication, and a results-driven environment.

The position offers a base salary with an additional compensation program based on performance, plus benefits. On-site work with standard weekday hours and some extended hours as needed.