Loan Solutions Specialist — Growth & Benefits

OneMain Financial; Phoenix (AZ); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Paid holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist in Phoenix, AZ to help customers access affordable financing and solutions during the loan lifecycle. You will engage customers, assess needs, and present tailored loan options, while thriving in a fast-paced branch environment.

This on-site role requires a high school diploma or GED and may benefit from experience in sales, collections, or customer service, with bilingual Spanish being a plus.

Qualifications

• High School Diploma or GED required.

Responsibilities

• Effectively multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions based on customer needs.
• Manage the life cycle of loans, including collections activities while maintaining compliance with all relevant laws and regulations.
• Engage with customers and other departments through multiple technological channels, including phone, email, chat and our in-house systems.
• Exhibit passion for achievement, bringing an internal drive to succeed and goal oriented attitude.
• Clearly educate and inform customers on optional insurance products, ensuring customers have a thorough understanding of the loans, terms and their options.

Skills

High School Diploma or GED

Sales

Collections

Customer Service

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist in Phoenix, AZ to help customers access affordable financing and solutions during the loan lifecycle. You will engage customers, assess needs, and present tailored loan options, while thriving in a fast-paced branch environment.

This on-site role requires a high school diploma or GED and may benefit from experience in sales, collections, or customer service, with bilingual Spanish being a plus.