Loan Solutions Specialist – Growth, Rewards & Impact

OneMain Financial; Broken Arrow (OK); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health and wellbeing options

401(k) matching

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Paid sick leave

Holidays

Volunteer time

Job summary

OneMain Financial is seeking a Loan Sales Specialist to empower customers by listening to their needs and guiding them to friendly, fast, and affordable financing. In a competitive, performance-driven environment, you will manage loan lifecycles, engage with customers through phone, email, chat, and in-house systems, and educate them on terms and optional insurance products.

On-site schedule with extended hours including Saturdays, plus strong training and advancement opportunities to grow your

Qualifications

• High School Diploma or GED is required.
• Preferred: Sales, Collections or Customer Service experience.
• Bilingual - Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic demands to provide timely service.
• Exceed customer expectations and drive branch goals.
• Develop connections with customers throughout the loan process and lifecycle.
• Manage loan lifecycles, including collections activities, while ensuring regulatory compliance.
• Engage with customers via phone, email, chat and in-house systems.
• Educate customers on loan terms and optional insurance products.

Skills

Customer service

Sales

Bilingual (Spanish)

Education

High School Diploma or GED

Tools

In-house systems

Job description

OneMain Financial is seeking a Loan Sales Specialist to empower customers by listening to their needs and guiding them to friendly, fast, and affordable financing. In a competitive, performance-driven environment, you will manage loan lifecycles, engage with customers through phone, email, chat, and in-house systems, and educate them on terms and optional insurance products.

On-site schedule with extended hours including Saturdays, plus strong training and advancement opportunities to grow your