Loan Solutions Specialist for Growth & Impact

OneMain Financial; Pendleton (OR); On-site; USD 40,000 - 66,000; Full time

Benefits offered by this job

Health and wellbeing options

Up to 4% matching 401(k)

Employee Stock Purchase Plan

Tuition reimbursement

Paid time off

Job summary

OneMain Financial is seeking a Loan Sales Specialist in Pendleton, OR. The role focuses on listening to customer needs and offering accessible financing options while maintaining compliance and delivering strong branch results.

The position emphasizes multitasking, empathy, and clear communication across channels (phone, email, chat). Bilingual Spanish is a plus, with opportunities for advancement within a supportive team.

Qualifications

• High School Diploma or GED required.
• Sales, Collections or Customer Service experience preferred.
• Bilingual in Spanish preferred.

Responsibilities

• Multitask and adapt to the dynamic demands of the role, ensuring timely and efficient service.
• Exceed customer expectations through ease, empathy and encouragement, delivering results related to individual and branch goals.
• Develop new connections and maintain existing ones by engaging customers throughout the loan process and life cycle, presenting tailored solutions.
• Manage the life cycle of loans, including collections activities while maintaining compliance with laws and regulations.
• Engage with customers and other departments through phone, email, chat and our in-house systems.

Skills

Bilingual - Spanish

Education

High School Diploma or GED

Job description

OneMain Financial is seeking a Loan Sales Specialist in Pendleton, OR. The role focuses on listening to customer needs and offering accessible financing options while maintaining compliance and delivering strong branch results.

The position emphasizes multitasking, empathy, and clear communication across channels (phone, email, chat). Bilingual Spanish is a plus, with opportunities for advancement within a supportive team.