Loan Sales & Customer Care Specialist

myhrhome; Pendleton (OR); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Health coverage

401(k) matching

Employee stock purchase plan

Tuition reimbursement

Paid time off

Paid sick leave

11 paid holidays

Volunteer time off

Job summary

OneMain Financial in Pendleton, OR is seeking a motivated customer service professional to support loan applications, collections activities, and daily customer interactions.

You will work on-site, Monday through Friday with occasional extended hours, and have opportunities to grow into leadership roles through our robust training programs. Competitive benefits and incentive opportunities accompany this role.

Qualifications

• High School Diploma or GED required.
• Preferred experience in Sales, Collections or Customer Service.
• Bilingual - Spanish preferred.

Responsibilities

• Multitask and adapt to dynamic role demands while delivering timely service.
• Exceed customer expectations through empathy and encouragement to reach branch goals.
• Engage customers throughout the loan process with tailored solutions based on needs.
• Manage loan life cycle including collections while complying with laws and regulations.
• Interact with customers across phone, email, chat and in-house systems.
• Educate customers on loan options and optional insurance products.

Skills

Sales

Collections

Customer Service

Bilingual Spanish

Education

High School Diploma or GED

Job description

OneMain Financial in Pendleton, OR is seeking a motivated customer service professional to support loan applications, collections activities, and daily customer interactions.

You will work on-site, Monday through Friday with occasional extended hours, and have opportunities to grow into leadership roles through our robust training programs. Competitive benefits and incentive opportunities accompany this role.